She is trained to assist patients (either by phone or in person) with their appointments and other enquiries regarding their visits to our practice.

She is able to advise of doctor availability, costs of visits, Medicare matters and specialists visits.

She is incharge of processing patient card and any other concession card (Insurance Card, ) each time they check in for an appointment or visit to the Consultant

She is also in charge of Front office Managementand office communication.